Terms & Conditions
Users Responsibility You, the user, attest that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website in accordance with all terms and conditions herein.You also confirm that all information supplied by you, members of your family and/or fellow travellers is true and accurate.Travel Documents It is your responsibility to enquire on, and obtain, all required travel documents. Insta Travels is not liable for any and all consequences of inappropriate or missing travel documents.A valid Canadian passport is mandatory for all travel outside Canada. Some countries require that your passport be valid for six months beyond the date of your return to Canada. Canadian citizens born in certain countries may require a visa in addition to a valid passport. A permanent resident card will be required for permanent residents/landed immigrants who are not Canadian citizens. One (1) parent travelling with a child under age 18 may have to obtain a notarized letter of consent signed by the parent not travelling. Customers are responsible for checking which documents are required, and then making certain that they have the necessary documents in hand prior to departure. Customers failing to provide the required documents may be denied boarding privileges by the carrier or relevant authorities, without further recourse or the possibility of a refund. Entry into another country may also be refused to a customer even if he or she has the required travel documents.
For more information on required travel documents, you may wish to visit www.voyage.gc.ca . If you have questions regarding required travel documents, please contact at 403-764-2500 or 1-833-764-2500 or Ticketing@InstaTravels.com. Travel Documents For travel outside Canada, most countries require a passport valid for at least six months beyond your return date. In addition, depending on your passport’s country of issue and the country you are visiting, you may also need a visa and/or medical inoculations. Entry to another country may be refused if all required travel documents are not complete. It is your responsibility to ensure that you have the appropriate travel documentation required by the countries you are traveling to and connecting through, and for re-entry back into Canada.
When traveling with children, additional documentation may also be necessary. Note that living standards in other countries and the standards and conditions with respect to the provision of utilities, services and accommodation may differ from those found in Canada. Insurance In case the purchase of the air ticket(s) by you is refused or denied for any reason, and in case you have already purchased an insurance policy prior to such refusal or denial, any amount paid by you for purchasing such policy or any amount to be recovered by you on such policy will not be refunded or paid to you by Insta Travels.Reconfirm your flights at least 72 hrs. before departureIt is your responsibility to check your flight timings at least 72 hrs. before your flight departure. Please contact our office during our regular business hours for any schedule change in your flights.
You may contact Airline directly in case of urgent schedule changes.Age restrictions Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use or Purchase the Products or Services available on the Site.Flight rules and restrictions Tickets are non-refundable and no changes are allowed. Tickets are non-transferable and name changes are not allowed. Please read important information regarding airline liability limitations.Discount on Airline tickets Insta Travels honors the discounted price quoted to our customers. In some cases, Airlines full fare is charged,we will refund the discounted amount either on your credit card within 72 hrs. or will send you the email transfer within 24 hours.Accuracy of Information Insta Travels makes every effort to ensure that the prices on the website are accurate, however errors do occur and we reserve the right to refuse to accept and/or the right to cancel and refund any booking purchased at any price published in error.Important Visa information Please find below very important Visa information before you finalize your travel purchase.
We recommend you must check this information before buying your airline tickets. Please note that you may be denied boarding by the Airline if you don’t have valid visa for the destination country or transit country if applicable.
- If you are traveling via any USA airport, you must be either Canadian Citizen or must hold a valid US visa.
- If you are transiting via Europe, you cannot have 2 Transit points in Europe unless you are a Canadian citizen or have valid Schengen Visa.
- If you are transiting via Saudia and transit hours are more than 8 hours,you need Transit visa.
- Please check Transit visa or destination country’s visa requirements by checking IATA link check visa requirements.
- Your name also should be exactly as per passport. Names changes are not allowed by Airline. Airline may deny you boarding if your name on the passport does not match with name on your airline ticket.
Travel agents and our online booking software share information with airlines, Airline Consolidators as well as merchant payment processors. Our Travel and Airline partners only use client information such as traveller names, dates of birth, gender, and secured credit card information, etc. for the purposes of issuing tickets, processing payments, fraud verification, and to enforce security protocols. Airlines need all this personal information to issue tickets as per IATA security guidelines. We also ensure that we don’t sell client’s personal information to any 3rd party.Additional Copyright Notices Much of the Content is owned by third parties.These materials are subject to the additional terms below, which are incorporated into, and made a part of the Terms. If there is a conflict between the Additional Copyright Notices and the remainder of these Terms, the Additional Copyright Notice supersede any provision of these Terms with respect to the Content to which it pertains.Contact Information If you have any questions or concerns about these Terms or if you need further assistance with respect to access to or use of the Site or the services offered by the Travel Agency, you may contact our Customer Service department as indicated below.
4813 Westwinds Dr NE, Suite 202,
Calgary, AB, Canada, T3J 4L4
1 (855) 722-9977
Changes Any aspect of the Site may be changed,deleted, updated, discontinued, suspended, or modified at any time, and without prior notice to you. However, we make no commitment to update the information contained on this Site. You agree that the Travel Agency shall not be liable to you for any delay or other damages that might result from such modification, suspension, or discontinuance. We may also, at any time, change or impose fees for certain services, or establish or change general practices and limits concerning certain services.
We may also modify these Terms & Conditions.Credit Card Bookings The submission of your Credit Card number for deposits and/or final payment indicates your acceptance of our booking terms and conditions, whether or not you have actually signed the appropriate draft.
The credit card used must belong to one of the passengers in the reservation.Third party Credit Cards will absolutely not be accepted. Billing address must
be provided. Content The Content is intended for information purposes only. Although we exercise reasonable efforts to ensure their quality and accuracy, there might be errors, or the information provided may not be complete, current, or applicable to your particular situation. Further, information provided regarding the service, products, etc. has been provided to us by the vendors. We assume no liability or responsibility for any errors or omissions. You are responsible for evaluating the accuracy, completeness, and usefulness of any opinion, advice, or other content available through the Site or obtained from a linked site. You should not take any action based on
information on this Site until you have received a confirmation of your transaction. We send confirmations within 24 hours of your Purchase. If you have not received a confirmation of your purchase via e-mail within that period
please contact our customer service at 403-764-2500 or 1-833-764-2500 or by email at Ticketing@InstaTravels.com Definitions In this document, terms that commence with a capital letter are defined in this Section or in the preamble.
“Content” means the text, documents, information, data, articles,images, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, and other materials that are available on the Site. “Content” also includes Marks and Products and Services. The terms “Site”, “Marks”, “Content” and”Products and Services” do not include the sites, marks, content, products or services that are provided by third parties, and that are available through a link from the Site.
means trademark, trade name, service mark, trade dress, logo,
custom graphics or icon.
“Products and Services”
means the airline travel, hotel accommodation, car rental, ground transportation, tours, travel insurance or any other items available or that may be made available through the Site.
means Insta Travels Travel’s licensors, suppliers, information providers and service providers.
means to book, reserve or purchase.
means the https://InstaTravels.com/ website
Disclaimer of Warranty The Travel Agency and its Providers make no warranty of any kind regarding the Site, Content, Products or Services, all of which are provided on an “as is” basis. The Travel Agency and its Providers expressly disclaim any representation or warranty that the Site will be free from errors, viruses or other harmful components, that communications to or from the Site will be secure and not intercepted, that the Services and other capabilities offered from the Site will be uninterrupted, or that its Content will be accurate, complete or timely. The fact that the Travel is including or offering any Product or Service on the Site is not an endorsement
or a recommendation of the Product or Service.
OTHER THAN THOSE WARRANTIES WHICH, UNDER THE LAWS APPLICABLE TO THESE TERMS, ARE IMPLIED BY LAWS, AND ARE INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION, THE TRAVEL AGENCY AND ITS PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE.Electronic
Notification To the extent that we may need to contact you, you agree that we may do so via any electronic means, included but not limited to communication posted on the Site, electronic mail, or instant messaging.Exclusion of Warranty Insta Travels and third-party providers and distributors do not warrant the accuracy, merchantability, fitness or completeness for a particular purpose of any of the content or data found in this site. Fees The Travel Agency may charge a fee for the service it provides when you purchase, book or reserve travel services, or accommodations through the Site. Any such service fee is non-refundable. In addition, you will be responsible for all charges, fees, duties, taxes, and assessment arising out of your use of the Products and Services available from the Site.General Your acceptance of these Terms and your use of the Site do not create a joint venture, partnership, employment, or agency relationship with us. You may not assign, delegate, or transfer your rights or obligations under these Terms. If we fail to act with respect to your breach or anyone else’s breach on any occasion, we are not waiving our right to act with respect to future or similar breaches. If a court finds any of these Terms to be unenforceable or invalid, that Term will be enforced to the fullest extent permitted by applicable law and the other Terms will remain valid and enforceable. The headings in these Terms are for your convenience and reference; they do not limit or affect these Terms. These Terms, together with those items made a part of these terms by reference, make up the entire agreement between us relating to your use of our site, and replaces any prior understandings or agreements (whether oral or written) regarding your use of our site.International Travel Although most travel, including travel to international destinations is completed without incident, travel to certain destinations may involve greater risks than others. We urge you to review and evaluate travel prohibitions, warning, announcements, and advisories issued by the government and the aviation administration before booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at websites of the Canadian Government or US State Department,Transportation Security Agency, Treasury Department, Department of Transportation, the FAA and the Customs & Immigration Service. Requirements for entry and/or stay in foreign countries may be restricted depending on your citizenship. Please consult the Embassy or Consulate of the country visit prior to your trip. The Travel Agency does not represent or warrant that travel to international point is advisable or without risk and will not accept liability for damages,losses, or delays that may result from improper documents for entry, exit,length of stay, or from travel to such.Links to Third-Party Websites (Outbound Links)InstaTravels.com may contain links to websites operated by parties other than Insta Travels. Such hyperlinks are provided to you for your convenience only. These third-party websites are wholly independent from InstaTravels.com. When you click on one of these links, you are leaving our site and entering another site. Insta Travels does not control these third-party websites and is not responsible for their content or their policies and terms and conditions. Provision of links to these third-party websites does not constitute an endorsement by Insta Travels of the material on these websites and any association with them. If you visit any of these third-party websites, you are requested to review their respective terms and conditions of use as well as their policies on privacy and security because these terms will apply to your visit to these other sites.Inbound Links We welcome links from a third party site to the home page of our Site, through a plain text link, provided that (a) you give the Travel Agency prior written notice of such link by contacting the Travel Agency’s Customer Service, to request the Travel Agency’s permission to establish the link; (b) you discontinue providing a link to our Site if so requested by the Travel Agency; (c) you do not imply in any fashion that the Travel Agency is endorsing any of your products or service or is affiliated with you, (d) you do not present the Travel Agency in a false light, or provide misleading or false information about the Travel Agency, or its Site or Services, (e) you do not remove or obscure the copyright notices, or other notices on this Site; (f) you do not use any Mark of the Travel Agency; and (g) you do not replicate, frame or mirror the content of the Site. We reserve the right to require you to remove links to the Site, in our sole discretion.Linking to any page of the Site other than to the homepage is strictly prohibited in the absence of a separate linking agreement with the Travel Agency. Indemnification You agree to defend and indemnify the Travel Agency and any Provider, and each of their respective officers, directors,employees and agents from and against any claim, cause of action or demand,including without limitation reasonable legal and accounting fees, in excess of the liability described above, in any action filed or commenced by any third party against the Travel Agency as a result of (1) your breach of these Terms or the documents made part of these Terms by reference, (2) your violation of any law or the rights of a third party or (3) your use of our Site. License The Travel Agency grants you a limited,personal, nontransferable, non-sub-licensable, revocable license to access and use the Site only as expressly permitted in these Terms. Except for this limited license, we do not grant you any other rights or license with respect to this Site; any rights or license not expressly granted herein are reserved.Unless we have granted you permission in advance and in writing, you may use the Site only for your personal, non-commercial use, and not to provide services to a third party.Limitation of Liability Subject to applicable law, use of this Site and its Content is at your sole risk. Services and Products made available on this Site are subject to conditions imposed by the Providers, including but not limited to tariffs, conditions of carriage, international conventions and arrangements, and federal government regulations. Providers who furnish products or services through this Site are independent contractors, and not agents or employees of the Travel Agency.
IN NO EVENT WILL THE TRAVEL Agency OR ITS PROVIDERS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS SITE, ANY HYPER LINKED WEB SITE, THE ACTS OR OMISSIONS OF PROVIDERS WHO
FURNISH PRODUCTS OR SERVICES THROUGH THIS SITE, OR THE PRODUCTS OR SERVICES OFFERED BY PROVIDERS THROUGH THIS SITE, INCLUDING, WITHOUT LIMITATION, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH(I) ANY USE OF, BROWSING OR DOWNLOADING OF ANY PART OF OUR SITE OR CONTENT, (II) ANY FAILURE OR DELAY (INCLUDING WITHOUT LIMITATION THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR RESERVATIONS OR TICKETING), OR (III) THE PERFORMANCE OR NON PERFORMANCE BY US OR ANY PROVIDER, OR (IV) ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, EVEN IF THE TRAVEL AGENCY AND THE PROVIDER(S) HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY.
If, despite the limitation above, the Travel Agency or a Provider is found liable for any loss or damage which arises out of or is in any way connected with any of the occurrences described in the limitations above, then the Travel Agency and the Providers’ liability will in no event exceed, in total, the sum of US$250.00. Some states/provinces/territories do not allow the limitation of liability, so the limitations above may not apply to you. In no event shall Insta Travels or third party distributors or providers be liable for any injury, loss, claim, damage or any special, exemplary, punitive, incidental or consequential damages of any kind (including but not limited to lost profits or
lost savings), whether based in contract, tort or otherwise, which (a) arises out of or is in any way connected with any use of this site or content found herein, (b) any failure or delay (including but not limited to the use of or inability to use any component of this site for reservations request, information inquiries or any other content obtained through this site), or (c)the performance or nonperformance of Insta Travels or third party distributors or providers, even if such party has been advised of the possibility of such damages by other party. Some states/provinces/territories do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental and consequential damages so the above exclusion may not apply to you. If, notwithstanding the foregoing, Insta Travels Travel. or any third-party provider or distributor should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, Insta Travels Travel. and third-party provider and distributor’s liability shall in no event exceed, in the aggregate, the subscription fee and service charge for accessing this site with respect to which liability is found. In its sole discretion, in addition to any other rights or remedies available to Insta Travels and without any liability whatsoever, Insta Travels at any time and without notice may terminate or restrict your access to any component of this site. The foregoing terms and
The circumvention of an air carrier’s rules, including practices such as back-to-back ticketing (purchasing two or more tickets with overlapping travel dates in order to circumvent minimum stay requirements) and hidden-city ticketing (purchasing tickets including segments which the purchaser does not intend to use in order to circumvent an air carrier’s pricing structure), is prohibited by many air carriers. The use of prohibited ticketing practices may result in the air carrier taking actions including the cancellation of the tickets, denied boarding, revocation of frequent flier miles and other benefits, additional charges to the purchaser’s credit card, additional charges collected at the airport, or future invoicing.
You are responsible for ensuring that your purchases abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal,including terms and conditions of purchase set forth in an air carrier’s fare rules or contract of carriage. Neither the Travel Agency nor the FAA, nor any provider of air traffic data makes any promises or guarantees as to the accuracy, completeness, or adequacy of any delay or other air traffic management information on this site, and the Travel Agency and the FAA expressly disclaims
- Complete Name as per travel document.
- Date of birth.
- Some Airlines requires passport details too.
- Complete credit card number.
- details as per credit card bank record.
- credit card authorization in some cases.
Reason to collect personal information
1. Name: Airlines require name for reserving seat in the airplane and to associate auxiliary services requested by client.
2. Telephone and email are needed to communicate with client to deliver the information before purchase and after to deliver the purchased product, invoice or schedule change updates and also to use in case of emergency.
3. Date of birth / Passport details are required by Airport security for security protocols.
4. Credit card details are required to charge the purchased value amount and to verify details with Bank to protect fraudulent use.
How safe this information is?Security is our very high priority without any compromise.
1. We do not sell or trade the information to any company.
2. We do not use information for marketing purpose.
3. We share booking associated information with suppliers only to process the purchased transaction.
However, they are trusted and registered business operators. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the
the following address:
4813 Westwinds Dr NE, Suite 202
Calgary, AB, Canada, T3J4LR